{"id":76427,"date":"2024-03-06T10:50:12","date_gmt":"2024-03-06T09:50:12","guid":{"rendered":"https:\/\/carfast.pt\/?page_id=76427"},"modified":"2026-09-16T16:52:37","modified_gmt":"2026-09-16T14:52:37","slug":"termos-e-condicoes-politica-de-privacidade","status":"publish","type":"page","link":"https:\/\/carpinrent.com\/en\/termos-e-condicoes-politica-de-privacidade\/","title":{"rendered":"Terms and Conditions &#038; Privacy Policy"},"content":{"rendered":"<p>[vc_row el_class=&#8221;page-doc&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"b8db0a51-6394-49b7-9aab-a0afe7f55919\" data-message-model-slug=\"gpt-5-mini\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<p data-start=\"69\" data-end=\"107\"><strong data-start=\"69\" data-end=\"107\">TERMS AND CONDITIONS \u2013 CARPIN RENT<\/strong><\/p>\n<hr data-start=\"109\" data-end=\"112\" \/>\n<h3 data-start=\"114\" data-end=\"142\">1. <strong data-start=\"121\" data-end=\"142\">About CarPin Rent<\/strong><\/h3>\n<p data-start=\"144\" data-end=\"456\">CarPin Rent is a car rental company based in Switzerland, operating in Portugal. We are partners with several car rental companies, whose vehicles are available for booking directly on our website. Additionally, we also collaborate with external platforms, such as Rentcars, to facilitate access to our services.<\/p>\n<hr data-start=\"458\" data-end=\"461\" \/>\n<h3 data-start=\"463\" data-end=\"508\">2. <strong data-start=\"470\" data-end=\"508\">Requirements for Renting a Vehicle<\/strong><\/h3>\n<p data-start=\"510\" data-end=\"545\">To rent a vehicle, the driver must:<\/p>\n<ul data-start=\"547\" data-end=\"833\">\n<li data-start=\"547\" data-end=\"625\">\n<p data-start=\"549\" data-end=\"625\">Be between 19 and 21 years old (depending on the vehicle group and partner);<\/p>\n<\/li>\n<li data-start=\"626\" data-end=\"678\">\n<p data-start=\"628\" data-end=\"678\">Hold a valid driver\u2019s license for at least 1 year;<\/p>\n<\/li>\n<li data-start=\"679\" data-end=\"743\">\n<p data-start=\"681\" data-end=\"743\">Present an identification document (Citizen Card or Passport);<\/p>\n<\/li>\n<li data-start=\"744\" data-end=\"833\">\n<p data-start=\"746\" data-end=\"833\">Have a credit card in their name or the present person&#8217;s name for the security deposit.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"835\" data-end=\"935\"><strong data-start=\"835\" data-end=\"849\">Important:<\/strong> The minimum age and requirements may vary depending on the vehicle group and partner.<\/p>\n<hr data-start=\"937\" data-end=\"940\" \/>\n<h3 data-start=\"942\" data-end=\"970\">3. <strong data-start=\"949\" data-end=\"970\">How Payment Works<\/strong><\/h3>\n<p data-start=\"972\" data-end=\"1001\">Payment is made in two steps:<\/p>\n<ul data-start=\"1003\" data-end=\"1172\">\n<li data-start=\"1003\" data-end=\"1075\">\n<p data-start=\"1005\" data-end=\"1075\"><strong data-start=\"1005\" data-end=\"1020\">First part:<\/strong> An initial prepayment upon finalizing the reservation;<\/p>\n<\/li>\n<li data-start=\"1076\" data-end=\"1172\">\n<p data-start=\"1078\" data-end=\"1172\"><strong data-start=\"1078\" data-end=\"1094\">Second part:<\/strong> The remaining balance is paid when the vehicle is collected from our Partner.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1174\" data-end=\"1277\">Prices, cancellation policies, and extras may vary depending on the selected vehicle group and partner.<\/p>\n<hr data-start=\"1279\" data-end=\"1282\" \/>\n<h3 data-start=\"1284\" data-end=\"1311\">4. <strong data-start=\"1291\" data-end=\"1311\">Security Deposit<\/strong><\/h3>\n<p data-start=\"1313\" data-end=\"1520\">The security deposit will be blocked on your credit card at the time of vehicle collection. This amount will be unlocked after the vehicle is returned, provided there are no damages, fines, or extra charges.<\/p>\n<p data-start=\"1522\" data-end=\"1564\">Not all Partners block a security deposit.<\/p>\n<hr data-start=\"1566\" data-end=\"1569\" \/>\n<h3 data-start=\"1571\" data-end=\"1611\">5. <strong data-start=\"1578\" data-end=\"1611\">Vehicle Collection and Return<\/strong><\/h3>\n<ul data-start=\"1613\" data-end=\"1900\">\n<li data-start=\"1613\" data-end=\"1674\">\n<p data-start=\"1615\" data-end=\"1674\">The vehicle will be delivered in perfect condition for use;<\/p>\n<\/li>\n<li data-start=\"1675\" data-end=\"1735\">\n<p data-start=\"1677\" data-end=\"1735\">Return the vehicle on the agreed date, time, and location;<\/p>\n<\/li>\n<li data-start=\"1736\" data-end=\"1778\">\n<p data-start=\"1738\" data-end=\"1778\">Delays may result in additional charges;<\/p>\n<\/li>\n<li data-start=\"1779\" data-end=\"1900\">\n<p data-start=\"1781\" data-end=\"1900\">The vehicle must be returned with the same fuel level it was provided with (unless another fuel service is contracted).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1902\" data-end=\"1905\" \/>\n<h3 data-start=\"1907\" data-end=\"1936\">6. <strong data-start=\"1914\" data-end=\"1936\">Use of the Vehicle<\/strong><\/h3>\n<p data-start=\"1938\" data-end=\"1996\">You must use the vehicle responsibly. It is prohibited to:<\/p>\n<ul data-start=\"1998\" data-end=\"2249\">\n<li data-start=\"1998\" data-end=\"2037\">\n<p data-start=\"2000\" data-end=\"2037\">Use the vehicle for illegal purposes;<\/p>\n<\/li>\n<li data-start=\"2038\" data-end=\"2089\">\n<p data-start=\"2040\" data-end=\"2089\">Allow another person to drive without permission;<\/p>\n<\/li>\n<li data-start=\"2090\" data-end=\"2151\">\n<p data-start=\"2092\" data-end=\"2151\">Drive under the influence of alcohol, drugs, or medication;<\/p>\n<\/li>\n<li data-start=\"2152\" data-end=\"2204\">\n<p data-start=\"2154\" data-end=\"2204\">Participate in races or transport dangerous goods;<\/p>\n<\/li>\n<li data-start=\"2205\" data-end=\"2249\">\n<p data-start=\"2207\" data-end=\"2249\">Drive outside Portugal without permission.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2251\" data-end=\"2254\" \/>\n<h3 data-start=\"2256\" data-end=\"2290\">7. <strong data-start=\"2263\" data-end=\"2290\">Insurance and Liability<\/strong><\/h3>\n<p data-start=\"2292\" data-end=\"2463\">All vehicles come with third-party liability insurance.<br data-start=\"2347\" data-end=\"2350\" \/>You are responsible for damages up to the insurance excess limit. Damages caused by improper use are not covered.<\/p>\n<hr data-start=\"2465\" data-end=\"2468\" \/>\n<h3 data-start=\"2470\" data-end=\"2501\">8. <strong data-start=\"2477\" data-end=\"2501\">Fines and Violations<\/strong><\/h3>\n<p data-start=\"2503\" data-end=\"2644\">You are responsible for all fines and violations during the rental period.<br data-start=\"2577\" data-end=\"2580\" \/>We may charge an administrative fee to manage these occurrences.<\/p>\n<hr data-start=\"2646\" data-end=\"2649\" \/>\n<h3 class=\"x1yc453h x1c3i2sq x1gtpwm6 x1s688f x1i21sxh xladpa3 x1iykcro x1hpqcdg x1fie51u xgyxj25 xkyrhof x1fv8qjw xj1urod x14l7nz5 x1pjt2rx x160d6zm xrxpjvj\" dir=\"ltr\">9. Cancellations and No-Show<\/h3>\n<p class=\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\" dir=\"ltr\">In the event of cancellation, you must notify CarPin so that the refund process can be initiated.<\/p>\n<p class=\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\" dir=\"ltr\">The amount paid may not be refunded in full due to applicable administrative fees and\/or other charges specified in the booking terms and conditions.<\/p>\n<p class=\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\" dir=\"ltr\">If you fail to show up at the scheduled location and time to collect the vehicle and do not notify CarPin in advance of your absence, this may be considered a\u00a0<strong class=\"x1s688f\">no-show<\/strong>, and you may forfeit the entire amount of the prepayment made.<\/p>\n<hr data-start=\"3367\" data-end=\"3370\" \/>\n<h3 data-start=\"3372\" data-end=\"3399\">10. <strong data-start=\"3380\" data-end=\"3399\">Data Protection<\/strong><\/h3>\n<p data-start=\"3401\" data-end=\"3507\">We handle your personal data in accordance with data protection laws, exclusively for managing the rental.<\/p>\n<hr data-start=\"3509\" data-end=\"3512\" \/>\n<h3 data-start=\"3514\" data-end=\"3564\">11. <strong data-start=\"3522\" data-end=\"3564\">Limitation of Liability of CarPin Rent<\/strong><\/h3>\n<p data-start=\"3566\" data-end=\"3978\">CarPin acts solely as an intermediary and assumes no responsibility for any damages, accidents, fines, violations, or other issues arising during the vehicle rental period.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row el_class=&#8221;page-doc&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text] TERMS AND CONDITIONS \u2013 CARPIN RENT 1. About CarPin Rent CarPin Rent is a car rental company based in Switzerland, operating in Portugal. We are partners with several car rental companies, whose vehicles are available for booking directly on our website. Additionally, we also collaborate with external platforms, such as Rentcars, to facilitate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-76427","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions &amp; Privacy Policy - Carpin<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carpinrent.com\/en\/termos-e-condicoes-politica-de-privacidade\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions &amp; Privacy Policy - Carpin\" \/>\n<meta property=\"og:description\" content=\"[vc_row el_class=&#8221;page-doc&#8221;][vc_column][vc_row_inner][vc_column_inner][vc_column_text] TERMS AND CONDITIONS \u2013 CARPIN RENT 1. 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